Privacy Policy
Last updated: 12 November 2026
Who we are
Skybloom is made by Via Studio ("we", "us"). If you have any question about this policy or your data, write to us at support@viastudio.org.
What the game keeps, and where
| What | Why | Where |
|---|---|---|
| Your game progress: levels, stars, coins, lives, boosters, village, settings | So you can carry on where you left off | Only on your device, in the game's private storage (encrypted) |
| Your answer about personalised ads, and the order numbers of your purchases | So the game remembers your choice, and so a purchase is never paid out twice | Only on your device |
| A random player ID (like SB-ABCD-EFGH) | So you can quote it if you ask us for help. It is made up at random and isn't linked to you, your device or any account. | Only on your device; we see it only if you send it to us |
Your device's operating system may back up the game's storage (for example to your Google account) under your own device settings. That backup is handled by your device's provider under their privacy policy.
What the game sends over the internet
The time. The game asks a Google server (google.com) for the current time, so that timers for lives and daily rewards can't be fooled by changing the device clock. The request carries no information about you or your game. As with any internet request, Google's server sees your IP address; Google's handling of it is covered by Google's Privacy Policy.
Ads. Skybloom shows ads through Unity LevelPlay, run by Unity Technologies, which lets several ad networks (Unity Ads among them) offer an ad for each slot. You choose to watch some ads for a reward (an extra life, extra moves or a booster); others play between levels unless you've bought "Remove ads". To show and count ads, and to stop fraud, LevelPlay and the ad networks receive your IP address, your device type, operating system and language, and how you interact with the ads.
The first time you start the game, it asks whether our ad partners may also use your device's advertising ID to pick ads that suit you. Nothing is sent to any ad network before you answer. If you say yes, the advertising ID can be used for personalised ads. If you say no, you still see the same number of ads, but they aren't picked using what is known about you, and for players in California this also means your information isn't sold or shared. You can change your answer any time in Settings → About → Privacy & terms → Ads, and you can reset or delete the advertising ID in your device's settings. In Europe and the UK we rely on your consent for personalised ads, and on our legitimate interest in keeping the game free for the ads themselves. Unity's handling of this data is covered by Unity's Privacy Policy.
Purchases. If you buy something in the game, Google Play takes the payment under Google's Privacy Policy. The game only receives what you bought and an order number, which it keeps on your device so the same order is never paid out twice and so things kept for good (like "Remove ads") come back if you reinstall. We never see your card or payment details.
The game has no analytics or social services. If that changes in a future version, we'll update this policy first and describe exactly what is shared, with whom, and why.
Notifications
If you allow them, the game reminds you when your lives are full or a gift is waiting. These reminders are scheduled on your device by the game itself: no server sends them and nothing is shared. You can turn them off in the game's Settings or in your device's settings at any time.
Emails to support
If you write to us, we'll see your email address and whatever you include (the game pre-fills your player ID, game version and device model to help us help you). We use it only to answer you, and we delete support emails within 12 months.
Children
Skybloom is meant for players aged 13 and over, and it isn't directed at children. Its ads are set up as not for children. If you believe a child under 13 is playing, choose "No" for personalised ads in Settings, and write to us if you'd like us to help.
Your rights
Because your game data stays on your device, you're always in control: deleting the game (or using "Start over" in Settings) erases it. You can withdraw your consent to personalised ads at any time in Settings, without affecting anything before. For data held by Unity or the ad networks, you can also contact them directly under their privacy policies. If you've emailed us and want that correspondence deleted, or want to know what we hold, write to us and we'll handle it within 30 days. Depending on where you live (for example the EU, UK or California) you have rights to access, correct and delete your personal data, and to complain to your data protection authority.
Security
Saved progress is encrypted and signed on your device, and every connection the game makes uses HTTPS.
Changes
If we change this policy, we'll update the date above and, for important changes, tell you in the game.